Odoo application — implementation and customization services by OSLOOP
Helpdesk
Good support needs a clear request record, an accountable owner and a visible next step. We help build a ticket process that organizes communication and makes progress easier to follow across the support team.
Discuss your requirementsTicket
Good support needs a clear request record, an accountable owner and a visible next step. We help build a ticket process that organizes communication and makes progress easier to follow across the support team.
Classification and priority
Good support needs a clear request record, an accountable owner and a visible next step. We help build a ticket process that organizes communication and makes progress easier to follow across the support team.
Owner
Good support needs a clear request record, an accountable owner and a visible next step. We help build a ticket process that organizes communication and makes progress easier to follow across the support team.
Response and follow-up
Good support needs a clear request record, an accountable owner and a visible next step. We help build a ticket process that organizes communication and makes progress easier to follow across the support team.
Reviewed resolution and closure
Good support needs a clear request record, an accountable owner and a visible next step. We help build a ticket process that organizes communication and makes progress easier to follow across the support team.
Core capabilities
Classification and priority
Owner
Response and follow-up
Reviewed resolution and closure
Official Odoo references
- Odoo Helpdesk — official page (opens in a new tab)
- Helpdesk documentation (Odoo 19) (opens in a new tab)
Start with your real workflow
Application availability, licensing, edition, localization and related integrations must be verified for the selected environment before publishing detailed capability claims.
Discuss your requirements
Image adapted from the Odoo documentation for this guide.
Odoo Documentation
· CC BY-SA 4.0