Overview
This module shows a floating WhatsApp chat icon on the website so visitors can start a conversation with one click. The website administrator sets the mobile number on the website record, and the icon opens a WhatsApp chat with that number. It plugs into the Website app and works on every page. Sales and support teams use it to capture enquiries from visitors. The benefit is a fast, familiar contact channel.
Usage steps
- 1
Enter the mobile number
In the Website configuration form the administrator fills the Mobile Number field, which has a phone widget. The number is stored on the website record. It is the number visitors will chat with.
- Field: Mobile Number
- Phone widget
- Stored per website
- 2
Icon appears on every page
A template adds the floating WhatsApp button to the website layout. It stays in a corner while visitors scroll. It appears only when a number is set.
- Floating button in a corner
- Sitewide layout
- Shown when number set
- 3
Visitor starts a chat
Clicking the icon opens WhatsApp Web or the app with the company number ready. The visitor types a message and sends it there. The conversation continues outside Odoo.
- Opens WhatsApp with the number
- Visitor writes the message
- Chat continues in WhatsApp
- 4
Manage icons from the menu
A views file adds a website WhatsApp icons list so the administrator can manage the icons that are shown. This helps when several websites need different numbers.
- Icons list view
- Per-website numbers
- Administrator managed
Screens
Illustrative mockups with placeholder data.
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Added by this module
Roles
| Role |
|---|
| Website administrator |
| Sales team |
Dependencies
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